FAQs
1. What types of outdoor furniture do you offer?
We offer a wide range of premium outdoor furniture, including rattan sofa sets, dining sets, balcony furniture, coffee sets, swing chairs, loungers, and garden accessories designed for residential and commercial outdoor spaces.
2. Is your outdoor furniture suitable for Pakistan’s weather?
Yes. Our furniture is made from high-quality PE rattan, powder-coated steel frames, and weather-resistant materials that are designed to withstand sun, rain, and everyday outdoor use.
3. Do you deliver across Pakistan?
Yes, we provide nationwide delivery across Pakistan. Delivery times may vary depending on your location and the availability of the selected products.
4. How long will it take to receive my order?
Most orders are processed within 1–2 business days and delivered within 3–7 business days. Customized or made-to-order items may require additional production time.
5. Can I customize my furniture?
Yes. Selected furniture collections can be customized in terms of size, color, cushion fabric, or seating configuration. Please contact our team before placing your order to discuss available options.
6. What payment methods do you accept?
We accept Cash on Delivery (where available), bank transfers, EasyPaisa, JazzCash, and other secure payment methods offered during checkout.
7. Do you offer returns or refunds?
We do not offer returns or refunds once an order has been delivered. However, if you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery for assistance.
8. How should I maintain my outdoor furniture?
Regular cleaning with a soft cloth, mild soap, and water is recommended. To extend the life of your furniture, we suggest using protective covers during prolonged exposure to harsh weather conditions.
9. Can I place bulk or commercial orders?
Yes. We work with hotels, restaurants, cafés, resorts, offices, and other commercial clients. Please contact us for bulk pricing and project consultations.
10. How can I track my order?
You can track your order through our Track Order page using your Order ID and billing email. If you need additional assistance, our customer support team is always available to help.
11. Is my personal information secure?
Absolutely. We use secure technologies to protect your personal information and process payments through trusted payment providers. Your data is handled in accordance with our Privacy Policy.
12. How can I contact your support team?
You can reach our customer support team by phone, WhatsApp, email, or through the Contact Us page. We’re here to answer your questions and assist you before and after your purchase.
Still Have Questions?
If you couldn’t find the answer you’re looking for, our team is ready to help.
📞 Call Us:03165818012
💬 WhatsApp Us:03165818012
📧 Email Support: kamranmqsd129@gmail.com